Effective Date: 01.08.2025
Website: www.educhithra.com
Owner: Educhithra (Registered under MSME, Sole Proprietorship)
This document is legally mandatory under India’s IT Act, 2000 and is expected to align with the Digital Personal Data Protection Act, 2023.
1. Introduction
Educhithra (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and learning platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address, educational details, etc.
- Payment Information: Collected securely via third-party payment gateways (e.g., Razorpay).
- Login Data: IP address, browser type, access times, device information.
- Usage Data: Pages visited, course progress, downloads, LMS interactions.
3. How We Use Your Information
We use your data to:
- Provide access to courses and services
- Communicate updates, certifications, and support
- Process payments and issue invoices
- Provide internship/job support (if applicable)
- Improve website and learning experiences
4. Data Sharing and Disclosure
We do not sell or rent your data. We may share data:
- With instructors or mentors for course facilitation
- With companies offering internships/jobs (with student consent)
- With third-party service providers (e.g., LMS, payment processors)
- If required by law, court order, or to enforce legal rights
5. Data Storage & Security
We implement appropriate security measures to protect your data. Your data is stored securely on servers used by our LMS and third-party services, with access limited to authorized personnel only.
6. Cookies & Tracking
Our website may use cookies to:
- Track user behavior
- Improve platform performance
- Remember login sessions
You can control cookie preferences through your browser settings.
7. User Rights
You have the right to:
- Access or modify your data
- Request data deletion (except where legally retained)
- Withdraw consent for communications
To exercise these rights, contact: team@educhithra.com
8. Grievance Redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020:
Grievance Officer: MP Mukesh Kumar
Email:team@educhithra.com
Phone: 9491576828
We will respond to grievances within 15 business days.
9. Policy Updates
We may update this policy from time to time. Updated versions will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions or feedback about this Privacy Policy, contact us at:
📧 team@educhithra.com